Improve quality, increase productivity and exceed customer expectations

Francare has embraced total quality management as the answer for increased global market competition today.

Throughout 2010 Francare teams analysed the means to balance profitability, quality assurance and customer satisfaction. Workshops and seminars with expert consultants evaluated the expectations and perceptions of service quality from the perspective of our customers.
In order to go beyond the existing means and management methods, it was essential to examine the effectiveness of the implementation of Enterprise Resource Planning ERP, in order to improve every aspect of company operations, with efficient resource planning that meets our specific industry requirements and standards.
Francare has chosen SAP as the most powerful tool for quality control management. This choice will enable Francare to improve operational performances and leverage our supply chains in order to attain superior quality and meet productivity criteria.